1 Scope of Services
Darna Duo ("Darna", "we", "our") provides specialty coffee and non-alcoholic beverage catering services for private and corporate events. Darna does not provide medical services, food preparation, health advice, or alcoholic beverages.
2 Ingredients, Allergies & Health Disclaimer
2.1. Darna uses high-quality, commercially sourced, professionally handled ingredients.
2.2. Darna is not responsible for:
- guest allergies
- dietary restrictions
- intolerances or sensitivities
- medical conditions
- adverse reactions during or after the event
2.3. The Organizer is fully responsible for:
- informing guests of beverage ingredients
- collecting allergy information from guests
- notifying Darna in writing before the event
2.4. Darna does not guarantee allergen-free products; cross-contamination is always possible.
2.5. The Organizer agrees to hold Darna harmless from all claims related to guest health, allergies, or reactions.
3 Guest Safety & Behavior
3.1. The Organizer is fully responsible for guest behavior, conduct, safety, and wellbeing.
3.2. Darna is not liable for any injuries, incidents, or damages caused by:
- guests, attendees, or children
- intoxication or overconsumption of beverages
- other vendors or venue staff
- unsafe venue conditions
4 Venue Requirements
The Organizer must ensure the following:
- 4.1. Safe, stable, accessible area for bar setup
- 4.2. A working 110V power outlet if required
- 4.3. Adequate coverage for outdoor events (shade, rain protection, wind protection)
- 4.4. Full compliance with venue rules, permits, load-in and parking instructions
5 Equipment Protection & Damages
5.1. All equipment (coffee machines, grinders, decor, branding, carafes, tools) is the property of Darna.
5.2. The Organizer is responsible for keeping guests away from equipment.
5.3. If equipment is damaged due to guests, venue, or Organizer negligence, the Organizer must reimburse full repair or replacement cost.
6 Payment Terms
- 6.1. A non-refundable retainer is required to secure the date
- 6.2. Full payment must be completed before the event, unless otherwise agreed in writing
- 6.3. Add-ons, extra hours, or special requests will be invoiced separately
7 Cancellation Policy
7.1. All retainers are non-refundable.
7.2. If the Organizer cancels:
7.3. Rescheduling depends on availability and must be confirmed in writing.
8 Weather Policy (Outdoor Events)
- 8.1. The Organizer must provide safe weather protection for outdoor events (shade, canopy, flooring)
- 8.2. Darna may pause or stop service due to rain, wind, unsafe surfaces, extreme temperatures, or electrical hazards
- 8.3. No refunds for weather-related interruptions if conditions are unsafe
9 Liability Limitation
Darna's total liability is limited to the amount paid by the Organizer for that event. Darna is not responsible for:
- allergic reactions or medical issues
- guest behavior
- actions of venue staff or vendors
- indirect or consequential damages
- loss of business, revenue, or reputation
10 Indemnification
The Organizer agrees to indemnify and hold harmless Darna, its owners, employees, and contractors from all claims related to: guest conduct, unsafe venue conditions, allergies or medical issues, negligence by Organizer or guests, damage to equipment, or violation of these Terms.
11 Photography & Marketing
Darna may take photos or short clips of the coffee bar, menu items, and decor for portfolio and marketing purposes. Close-up photos of identifiable guests will not be used without consent.
12 Governing Law
This agreement is governed by the laws of the State of California. Any disputes will be handled in the state or federal courts of Los Angeles County, California.
13 Acceptance of Terms
Submitting the Darna online booking form · Paying any Darna invoice · Communicating approval via email or text · Allowing Darna to provide services at the event.
The checkbox in the booking form serves as an additional confirmation but is not required for this agreement to be valid. This document may be used as enforceable written evidence in court if needed.
Questions about our Terms?
We're happy to clarify anything before you book.
✉️ infodarnaduo@gmail.com1 Introduction
By using our website or submitting a booking request, you agree to the practices described in this Policy. If you do not agree, please do not use our website or submit your personal information.
3 Data We Collect
3.1 Data you provide directly (via booking form or contact):
- First and last name
- Email address
- Phone number
- Event details (date, time, location, guest count, preferences)
- Additional notes and instructions
- Referral code (if provided)
- Marketing preferences
3.2 Data collected automatically:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- General location (city/region)
3.3 Data from third-party services:
- Google Maps Platform / Places API (address autocomplete)
- Website analytics (Google Analytics or similar)
- Email or newsletter providers
4 Purposes of Processing
- Booking management — receive, process quotes and invoices
- Customer support — answer questions and messages
- Service improvement and analytics
- Marketing — only with your consent (opt-out anytime)
- Legal and business purposes
5 Legal Basis (EU/UK Visitors)
- Contract performance — processing your booking
- Legitimate interests — improving services, preventing fraud
- Consent — marketing communications and certain cookies
You can withdraw consent at any time.
6 How We Share Your Data
We may share with: website hosting providers, email and newsletter services, payment processors, analytics and map providers (e.g. Google Maps), professional advisers, and authorities if required by law.
7 Data Retention
- Booking and accounting records — up to 7 years or as required by law
- Marketing communications — until you unsubscribe
- Analytics data — per analytics providers' retention settings
8 Your Rights
- Access — request a copy of your data
- Correction — update or correct inaccurate data
- Deletion — ask us to delete your data
- Restriction — limit processing of your data
- Objection — object to direct marketing
- Portability (EU/UK) — receive data in a structured format
To unsubscribe from marketing: click "unsubscribe" in any email, or contact infodarnaduo@gmail.com with subject "Unsubscribe".
9 Cookies
Our website may use cookies to enable basic functionality, remember preferences, and perform analytics. Where required by law, we will ask for consent before using non-essential cookies. You can control cookies in your browser settings.
10 International Transfers
Our business is based in the United States. If you access our website from another country, your data may be transferred to and processed in the US or other countries where our service providers are located.
11 Data Security
We use reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
12 Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their own policies.
13 Changes to This Policy
We may update this Policy from time to time. The updated version will be published with a new "Last updated" date. Continued use after changes means you accept the updated Policy.
